We know purchasing a designer swimwear piece is an investment. We guarantee our products for 365days, if for some reason you receive your suit or you are wearing it everyday for 365 days and a seam starts unravelling email us and our seamstress will gladly fix it!
Email email@example.com with your order # in the subject and please attach a photo of the swimsuit. If we can't fix it we will replace it!
Issa de’ mar reserves the right to refuse the package and/or return to sender should the merchandise not meet these requirements.
All swimwear purchased on Issademar.com are eligible for exchange or store credit as long as they meet the following requirements as listed below. If you want the option to return swimwear for a refund to your original form of payment, you can add Seel Return Assurance to your order during checkout. See more details on Seel Return Assurance here.
*All items discounted, purchased on sale or using a promotional code are final sale and cannot be returned/exchange for store credit. You can add Seel Return Assurance to your order if you want the option to return final sale items for a refund. See more details on Seel Return Assurance here.*
*All accessories are final sale unless you add Seel Return Assurance during checkout. See more details on Seel Return Assurance here.*
• Bikinis must be unworn, unwashed, undamaged, and unused.
• Must have original tags and accessories attached.
• The protective hygienic slip must be attached to bikini bottoms and/or one pieces
• Email firstname.lastname@example.org with your order number within 7 days notifying of your exchange or return for store credit.
• Package must be postmarked within fourteen days of delivery (we use tracking number)
• MUST include invoice/packing slip and our exchange form or it will be sent back to sender
*All shipping and handling, gift cards and store credits are nonrefundable.
*We do not cover shipping charges for returns/exchanges.
*Please give us 7 business days to process your exchange/return
All items purchased on www.Issademar.com at regular price are eligible for EXCHANGE or STORE CREDIT ONLY unless you add Seel Return Assurance during checkout.
*Please download Return/Exchange form below and follow instructions to make sure your package is eligible.
Any items sent back that to not meet each requirement will not be accepted and sent back to sender.
INTERNATIONAL ORDERS- NO EXCHANGES only return for store credit (we do not cover shipping costs for returns)
All items discounted, purchased on sale or using a promotional code are final sale and cannot be returned/exchange for store credit EXCEPT our welcome code discount ONLY.
For all information for returns/exchanges please download our return form below:
Send package to:
Issa de' mar
Po Box 1047
Haleiwa. HI. 96712
We highly suggest getting tracking for your package- we are not responsible for items sent that may get lost/stolen.
When checking out click “SEEL” at and return your items for method paid- even Final Sale Items.
If not, we offer exchanges or store credit on all regular priced purchases.